Enhanced customer experience in a sustainable package

Let us make each voyage a bon voyage for your customers!

The travel and leisure industry plays a major role in sustainability initiatives across the world. There is an urgent need for them to innovate their services and provide customers with competitive pricing and uncompromised quality. Kaartech’s suite of SAP solutions eases the process of incorporating sustainability measures and regulatory compliance while digitally enhancing the overall customer experience.

Strategic Priorities for Passenger Travel And Leisure


  • Digitalize customer experience


  • Generate New business models


  • Adopt intelligent operations


  • Leverage intelligent asset management

Transformative impact
of Strategic Priorities

24x7 availability and personalization in services and offers to cater to individual needs and travel history.

  • Personalized offers based on past profitability

  • Centralized customer management

  • Intelligent real-time profiling

  • Omnichannel customer contact

  • Financial control of performance-based service contracts

  • Reduced time to market for new digital services

  • Support revenue recovery in real-time

  • Enable higher employee engagement with total rewards

  • 20%

    Reduction in customer attrition through seamless customer experiences

  • 15%

    Revenue lift due to smart personalization

SAP Solutions to fulfil
Strategic Priorities

Enhance customer experience with innovative services that accompanies their voyage.

Catering Production

SAP Supply Network Collaboration

Synchronize and automate information flow between your organization and vendor network with this rapid deployment product to speed up the supply chain process.

SAP Manufacturing Execution

Synchronised planning and business collaboration for highly agile and autonomous manufacturing plants by shift and labour planning, order dispatches, and continuous loss analysis.

SAP Digital Manufacturing

Achieve end-to-end business automation and integration with digital connectivity to orchestrate services and products facilitating modular and high-volume production.

SAP Manufacturing Integration and Intelligence

Facilitate intelligent integration and collaboration through the use of 5G networks, cloud services, and machine connectivity enabling cross-plant real-time analysis for manufacturing performance.

Maintenance & Engineering

SAP Multiresource Scheduling

Identify resources with ease and assign them to demands with automated resource planning, optimized daily assignment planning, and integrate with mobile devices to track assignments.

SAP 3D Visual Enterprise Author

Enhanced 3D visualization and contextual analysis of assets, their parts, and processes and create interactive work instructions with Augmented Reality and integration across the SAP ecosystem.

SAP Enterprise Product Development

Optimize maintenance activities with a single source of truth for asset information, integration with maintenance planning and scheduling modules, and KPIs to monitor maintenance activities.

SAP 3D Visual Enterprise Viewer

Visualize technical objects, spare parts, and instructions for maintenance activities to speed up identification and purchase of parts and scheduling and execution of asset maintenance.

SAP 3D Visual Enterprise Generator

Automated processing of CAD files, 2D and 3D graphics enabling asset and parts visualization, facilitating identification of faults and deeper understanding of components for maintenance.

Marketing

SAP Emarsys Customer Engagement

Deploy integrated and personalized campaigns, increase conversions with AI analytics, and accelerate time to value with relevant real-time customer engagement.

SAP Customer Relationship Management

Cross-industry and industry-specific business processes to define and deploy consumer strategies on an open adaptable technology platform powered by SAP NetWeaver.

SAP Customer Identity

Maximize customer engagement by easing customer onboarding and authentication processes with secure, single sign-on capabilities across all digital properties and over 35 social networks.

SAP Customer Data Cloud

Enable your customers to control their data privacy settings and choose communication protocols, building a transparent and end-user centric, personalized buying journey and social media networking.

SAP Customer Data Platform

Real-time data collection, decisioning core, and data orchestration to create highly personalized experiences for customers that boosts customer retention and profitability.

Service

SAP Customer Data Platform

Real-time data collection, decisioning core, and data orchestration based on data privacy permissions and unify the customer profiles and associate relationships at account or individual level.

SAP Customer Relationship Management

Cross-industry and industry-specific business processes to define and deploy consumer strategies on an open adaptable technology platform powered by SAP NetWeaver.

SAP Service Cloud Version 2

Collaborative tools and knowledge repository for service agents to have customer information on their fingertips to speed customer issue resolution along with secure data transfer capabilities.

SAP Service and Asset Manager

Improve first-time resolution rates and customer satisfaction with guided workflows on asset management, customer and asset master data, and on-time processing of service work orders.

SAP Field Service Management

Schedule and assign work to the workforce in the field, tracking their task progress real-time and maintain a comprehensive database of customer assets and feedback on field personnel.

SAP Multiresource Scheduling

Identify resources with ease and assign them to demands with automated resource planning, optimized daily assignment planning, and integrate with mobile devices to track assignments.

SAP Contact Center 365

A Communications Platform as a Service with omnichannel interaction routing, historical data on customer interactions, and real-time monitoring of service calls for faster resolutions.

Sustainability & Operational Risk

SAP S/4HANA Cloud, public edition

Comprehensive Cloud solution that integrates data and processes to manage carbon footprint, reduce material waste, and achieve sustainability in everyday operations in a global ecosystem.

SAP S/4HANA Cloud, private edition or SAP S/4HANA on-premise

Benefit from the flexibility of ERP software with company-specific configurations and customizations that allow you to incorporate sustainability directly into your business.

Products

Unlock the potential of your Passenger Travel And Leisure with a solution customized to fit your unique needs.

SAP S/4HANA
Cloud

SAP S/4HANA Cloud provides a
proven framework to acquire the finest
practices for the chemicals industry
and helps them to transform, by enabling
innovations and operations within
and beyond company boundaries.

SAP Integrated
Business Planning for
Supply Chain

Acknowledges the new market expectations
with real-time solutions, by combining the
capabilities for sales & operations, response,
planning, demand and optimisation. They take
advantage of alerts in the cloud, what-if
simulations and powerful analytics.

Discover the value of RISE with SAP

Unlock the full potential of your business through RISE with SAP – Your one-stop shop for enterprise-level digital transformation

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Take the lead with
industry innovation for
top-line, bottom-line, and
green-line growth

Grow revenue, increase margin, unlock efficiency, and manage sustainability by creating differentiating business models with built-in industry-specific processes.

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Never stop improving
with continuous
insight to optimize business
processes

Analyse processes quickly to prioritize optimization opportunities, boost performance and benchmark your industry by leveraging tailored insights to accelerate progress with AI.

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Secure your business
with a trusted partner for your
needs, every step of
the way

Run your mission-critical operations globally and maximize innovation, compliance, and success with SAP’s cloud solutions and outcome-driven practices.

RISE with
SAP is built to fit
your needs

RISE with SAP is designed to support
your business needs- for your industry, in
your geography, for your regulatory
requirements – with SAP responsible for the
holistic service-level agreement, cloud
operations, and technical support.
It includes:


  • Cloud ERP
    SAP S/4HANA Cloud


  • Business process
    intelligence
    Business process intelligence
    starter pack


  • Business platform
    and analytics
    SAP Business Technology
    Platform (CPEA credits)


  • Business networks
    SAP Business Network
    Starter Pack


  • Outcome-driven
    services and tools
    From partners

Passenger Travel And Leisure industry Expertise

0+
Successful
Projects
0+
Happy
Customers
0+
years of expertise

Professional Service Industry – Case Studies

The results speak for themselves. Check out what our clients have to say about the amazing results we’ve helped them achieve.

Have a Project
in mind?

Utilizing the latest trends and technologies, our team of experts ensures to deliver best-in-class products and services for your business.