In the heart of Saudi Arabia’s bustling oil sector, a prominent refinery faced operational challenges stemming from outdated document management practices. These included fragmented workflows, inefficiencies in handling audit observations, and difficulties in maintaining compliance with industry standards. To address these issues, the refinery sought a comprehensive digital solution that could streamline its document management process and ensure regulatory compliance.

Our solution centered on the implementation of SAP Document Management System (SAP DMS), integrated with SAP Activate methodology. This cutting-edge system was designed to transform the refinery’s document management landscape, offering functionalities like content server configuration, efficient document workflows, and robust version control. We focused on tailoring the system to meet the refinery’s specific needs, ensuring a smooth transition and adoption.

The SAP DMS implementation centralized document management, streamlined approval workflows, and enhanced collaboration during audits.

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