The client is a leading Public owned water utility company , which was established to provide water and wastewater treatment services. The treated water is sourced to connections such as the Saudi households. The Hajj period attracts close to 3 million pilgrims every year from across the globe. In order to provide basic amenities for such a large gathering, the government of Saudi Arabia was reaching out for a guidance technology to service the gathering, helping them to find & access drinking water and sanitation facilities across Mecca.
The entire process flow of commissioning, maintaining and decommission of the basic amenities was time consuming and took a toll on the manual asset management team. The client needed a solution that would simplify their work-flow, improve operational efficiency within their stipulated time.
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