Transforming Compliance and Emergency Measures Addressal Process for the Oil & Gas Company

This initiative implemented SAP GRC solutions to enhance governance, compliance, and operational efficiency, significantly improving security and streamlining risk management processes.

December 12, 2025

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Client overview

This organization is one of the world’s leading energy producers and a primary catalyst for Abu Dhabi’s growth and diversification. It operates across the entire hydrocarbon value chain through a network of fully integrated businesses, with interests ranging from exploration, production, storage, and refining to distribution and the development of a wide range of petrochemical products.

Solution offered

This project enhanced governance, risk management, and compliance (GRC) within the SAP ECC landscape through the implementation of SAP GRC Access Control modules. Key components included Business Role Management, Access Risk Management, Emergency Access Management, and Risk Analysis and Remediation. Together, these modules strengthened access governance, reduced security risks, and ensured regulatory compliance by automating risk analysis, approvals, and remediation activities. The initiative aimed to establish a robust, transparent control framework that improved operational efficiency and reinforced adherence to compliance standards.

Several challenges were addressed, including inefficient access controls, unclear role definitions, compliance risks, and reliance on manual audits. Emergency access vulnerabilities and the absence of standardized workflows for access requests further complicated operations. The solution streamlined compliance processes by automating access reviews, risk assessments, and approval workflows. Emergency access became auditable through structured privilege management and log monitoring. Centralized request handling improved productivity and reduced administrative workload.

Overall, this GRC enhancement delivered a scalable, secure, and compliant access governance framework that strengthened internal controls and operational effectiveness.

Business challenges

  • Managing user access efficiently poses a significant challenge, leading to security vulnerabilities and unauthorized access due to inadequate role definitions and controls.

  • Adhering to compliance and regulatory requirements is a significant challenge, with risks of financial penalties and reputational damage due to non-compliance and inadequate audit trails.

  • Relying on manual, document-based audit and risk management processes results in inefficiencies, delays, and a higher risk of errors, hindering proactive risk identification and mitigation.

  • Managing and monitoring emergency access to critical systems is challenging without proper controls, leading to potential security breaches.

Business outcomes

  • Automation of user access reviews and risk analysis significantly enhanced operational efficiency and minimized compliance risks, making compliance processes more agile and less resource-intensive.

  • SUPM implementation ensured compliant and auditable emergency access, bolstered by advanced log monitoring for enhanced security and accountability.

  • Centralizing access requests streamlined approval processes, reducing administrative costs and improving productivity organization-wide.

  • Improved processes and risk management, along with better resource allocation, heightened overall operational efficiency, allowing for a sharper focus on strategic goals and core activities.

The impact

  • 30% improvement in real-time visibility into access risks.

  • 25% Reduction in role-related security incidents.

  • 90% reduction in user access provisioning errors.

  • 20% improvement in compliance with regulatory requirements