Enhance Contractor Safety Through Incident Management and Affiliate Integration

Improved incident management with SAP UI5/Flutter and integrated affiliates on SAP BTP to achieve faster onboarding, accurate reports, and safer contractors. Boosted mobile engagement for a leading energy company.

December 12, 2025

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Client overview

A state-owned petroleum and natural gas organization serves as the national oil company of Saudi Arabia. As of 2022, it is the second-largest company in the world by revenue and is headquartered in Dhahran. The organization also captures emissions and converts them into useful industrial products and manufacturing feedstocks that support economic growth and job creation. These efforts, along with other sustainability strategies, have helped it achieve one of the lowest CO₂ footprints in the oil and gas industry.

Solution offered

The SafeLife 3.0 Project, launched on the SAP Business Technology Platform, transformed safety management and contractor compliance within the energy sector. Leveraging SAP UI5, Flutter, and AI-driven technologies, the initiative modernized the incident management system and enhanced mobile application performance, setting new standards for safety and operational efficiency. Key enhancements included AI-based incident recognition, offline inspection capabilities, and integrated GIS data, significantly improving decision-making and field operations. Affiliate KPI dashboards and dedicated SAP UI5 applications streamlined onboarding and boosted user engagement.

Major challenges—such as outdated safety systems, limited Mobile Application Gateway performance, fragmented data sources, and minimal GIS integration—were addressed through AI-enabled risk assessment, migration to MAG IBM, and centralized reporting via SAP Analytics Cloud. The hybrid platform ensured seamless access to safety tools for affiliates and contractors, strengthening compliance. Real-time GIS integration improved spatial awareness and operational safety.

The project delivered improved incident evaluation, unified reporting, enhanced mobile performance, and future-ready safety management for the energy sector.

Business challenges

  • The initial safety management framework was heavily manual and inefficient, making it difficult to accurately assess and manage incidents and risks, leading to potential safety lapses.

  • The outdated MAG CA limited the performance and functionality of mobile applications, hindering user experience and operational efficiency in field operations.

  • Prior to the project, data sources within the SafeLife application were not well-integrated, complicating the process of generating unified reports and analytics, which are crucial for informed decision-making

  • The absence of a centralized platform made it challenging to effectively access and share information related to affiliates and contractors, impacting coordination and safety compliance.

Business outcomes

  • The integration of AI cameras with the incident management system streamlined the process of identifying and assessing risks, significantly improving efficiency and accuracy.

  • Migrating to MAG IBM not only enhanced the functionality and performance of mobile applications but also ensured a better user experience for mobile users, crucial for on-site operations.

  • By consolidating KPIs into the SAP Analytical Cloud, the project achieved a cohesive reporting mechanism across the board, facilitating better analytics and insights for decision-makers.

  • The implementation of a hybrid Business Technology Platform solution enabled seamless access to critical safety information and tools for affiliates and contractors, enhancing safety compliance.

The impact

  • 25% reduction in average incident response time.

  • 30% decrease in reported errors, streamlining incident reporting processes.

  • 80% increase in precision of predicting incident trends.