Customer Portals for Manufacturing Drive Engagement 

Manufacturers are moving towards more digital engagement with customers. A properly implemented web based customer portal allows your manufacturing customers to easily manage orders, find answers, and solve problems – 24/7.

But, an incomplete or poorly designed user experience may actually make things harder. With KaarTech’s portal experts and Liferay’s complete platform, we deliver a customer portal that simplifies every step for your customers and your team.

KaarTech understands your challenges

When your business tools don’t connect with each other

it makes it hard for teams to share important information quickly. This causes confusion, delays, and frustration – both for your customers and your team. 

If your team has to repeat the same steps over and over, or do things manually

it wastes valuable time. This slows down your work, creates extra costs, and makes it harder to serve customers efficiently. 

If your customers can’t easily get answers or solve problems on their own

they keep coming back to your support team for help. Handling these repeated requests means your team spends extra time and resources, increasing the overall cost of customer service. 

Solve these problems easily with KaarTech and Liferay

A Liferay customer portal makes things easier for customers of manufacturers

Make Onboarding Easy

Guide new customers step-by-step, help them get started fast, and make them confident using your products. 

Simplify Self-Service

Let customers quickly handle tasks like managing orders, tracking requests, or accessing support – without needing help. 

Improved Order Processes 

Give your customers an easy, clear way to find products, customize orders, and get approvals, all in one portal. 

Unified Customer Experience

Connect all your existing tools and systems through Liferay, providing one consistent and easy-to-use platform – with a single user id and password to access everything. 

Help Customers Find Answers Quickly

Make it easy for customers to search, find manuals, ask questions, and even get automated help through smart search and chat. 

Keep Your Portal Current

Use Liferay’s simple, built-in tools to quickly update content, launch new features, and respond immediately to customer needs.

Download Our White Paper

6 Best Practices for Manufacturing Customer Portals

Download our whitepaper to learn more about how a customer portal for manufacturers can make your customers happy, increase revenue, and reduce costs.

Why Manufacturers Choose Liferay and KaarTech 

Reduce frustration for customers and teams

Lower customer service costs significantly 

Help customers get things done quickly and independently 

KaarTech’s Guaranteed Successful Implementation and Deployment 

Professionally implemented on a fixed bid by KaarTech

Make it easy for employees to update content and manage workflows

Want to implement a game changing customer portal?