Retail

Strategic Priorities for Retail

Omnichannel
initiative

Customer
convenience

Marketing
personalization

Sustainable
shopping

SAP solutions to help fulfil strategic priorities

Deliver exceptional customer experiences in stores, online, and on mobile devices through omnichannel marketing campaigns.

 

  • 360-degree customer profiles
  • Real-time shopper insights 
  • Personalised omnichannel experiences
  • Marketing performance management
  • Flexible pickup, delivery, and returns

Retail merchandise management software puts customers at the center of all your merchandising decisions, increasing conversion rates.

 

  • Centralised data management
  • Retail sales and demand forecasting
  • Merchandise and assortment planning
  • Merchandise management and execution
  • Omnichannel pricing and promotions

Retail solutions can help you source ethical and sustainable products, manage risk and costs, and partner with a global network of suppliers.

 

  • Strategic sourcing and contract management 
  • Supplier and risk management 
  • Procurement analytics 
  • Merchandise and indirect buying 
  • Smart invoice management 

Our retail supply chain management solutions will ensure that the right products get to stores and customers at the right time.

 

  • Integrated supply chain planning
  • Retail inventory management
  • Omnichannel fulfilment
  • Warehouse and transportation management
  • Retail logistics and track and trace

Our omnichannel retail and store operations software helps brick-and-mortar retailers and online retailers meet evolving shopper expectations.

 

  • Real-time customer and inventory visibility
  • Smart and automated store processes 
  • Support for smart store technologies
  • Omnichannel POS software  
  • Omnichannel e-commerce platform 

SAP Products for Retail solutions

 As a single package, RISE with SAP offers customers complete business transformation as a service (BTaaS).

  • Merchandise management
  • Customer activity repository 
  • Omnichannel e-commerce platform
  • Omnichannel POS software
  • Promotion pricing optimisation

SAP's industry cloud solutions address specific retail industry needs through an open platform built by SAP and our partners. These specialized cloud applications can help you drive cost-effective transformation and sustainable growth.

 

  • Cloud-based retail solutions
  • Built by SAP and our partners
  • Work with existing systems
  • Extend your current investments

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