This Client is a managed services provider of customer engagement and technology-enabled BPO solutions. With 45,000 employees in nine countries, They partner with many of the world’s best-known brands to deliver aftermarket product and customer support solutions that span the consumer value chain, from customer care and receivables management to product diagnostics and repair services. 

The award-winning technology, logistics, and analytics platforms enable them to measure, monitor, analyze brand interactions, improve business processes and find operational efficiencies that lead them to superior outcomes for partners across their customer and product life cycles