Customer Journey Map: A Window into Your Customer’s World! Have you ever wondered what your customers truly experience when they engage with your business?  Are you curious about their needs, expectations, and the obstacles they face? The answers lie in "Customer Journey Map", a captivating technique that unravels the mysteries of your customers’ odyssey.   Understanding your customers’ journey is the key to building a successful business. It allows you to gain deep insights into your customers’ experiences, needs, and pain points. Customer Experience Journey Mapping is a powerful technique that helps you visualize and comprehend every step of this [...]