The SAP Solution Manager application management solution facilitates technical support for distributed systems, with functionality that covers all key aspects of solution deployment, operation, and continuous improvement. A centralized, robust application management and administration solution, SAP Solution Manager combines tools, content, and direct access to SAP to increase the reliability of solutions and lower total cost of ownership.
With SAP Solution Manager, you can be sure your entire SAP solution environment is performing at its maximum potential. The toolset addresses your entire IT environment, supporting SAP and non-SAP software and also forthcoming SAP solutions. SAP Solution Manager targets both technical and business aspects of your solutions, focusing strongly on core business processes. It supports the connection between business processes and the underlying IT infrastructure. As a result, it eases communication between your IT department and your lines of business. And it ensures that you derive the maximum benefits from your IT investments.
SAP Solution Manager Features and functions include:
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SAP implementation and upgrade |
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Root cause analysis |
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Change control management |
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Solution monitoring |
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Testing |
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SLA management and reporting |
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IT and application Support |
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Service processing |
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Administration |
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Advantages of using SAP Solution Manager
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Manages the technical risk associated with the implementation of the solution ensuring technical robustness. |
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Helps leverage your core competencies in implementing solutions. |
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Ensures solution works as intended with best practices built in. |
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It works modeling what your business processes should be. |
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Serves as a ‘system of record’ for the design of your processes, including documentation, configuration, and project work completed. |
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It can be used in conjunction with Solution Composer to see solutions provided by SAP. |
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Works in sync with SAP Central Process Scheduling providing seamless process automation & job scheduling across both SAP and non SAP environments |
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