How do you select the right SAP System Integrator/SAP Service Provider? (Kaar Technologies vs Accenture vs Wipro vs Deloitte)
Selecting the right software implementation partner/ system integrator/ service provider is extremely important. It is arguably even more important than your choice of ERP software. If you are considering SAP and S/4HANA as your choice of ERP, then you may currently be trying to determine the best SAP system integrator. You may be considering Kaar Technologies or others such as Wipro, Accenture, or Deloitte.
A successful SAP S/4HANA implementation is largely a result of the system integrator you choose. Therefore, this is an important decision. After all, with all that’s on the line in a complex digitization journey towards digital transformation like this, you must not take this decision lightly.
Here are some points to consider while you explore the best SAP system integrator for your organization:
SAP System Integrators Evaluation Parameters
Evaluate your options based on competencies of the system integrator team members. You may want to vet resources for criteria such as:
- Individual competencies
- SAP S/4HANA experience
- Industry experience
- Cultural fit
- Global footprint
You will be spending a good deal of time and money with your chosen system integrator. Therefore, it is important they bring the right competencies to the table.
Consider all SAP System Integrators
While most organizations consider all SAP System Interator options, some organizations limit their options to a one or two system integrators. But there are lots of other good options in the market. You can source SAP S/4HANA consultants from alternative system integrators, resellers, and independent third parties. Therefore, there is no need to put all your eggs in one basket with one integrator.
Know who is in charge of your SAP S/4HANA project (Hint: Your system integrator is not)
Some organizations outsource their SAP implementations with a hands-off approach. However, this is often a path to failure. It is important that you and your team take ownership. There is no one-size-fits-all answer for how to deploy SAP. Therefore, remember you are in charge of your system integrator and other SAP consultants – not the other way around.
Understand your system integrator’s strengths and their weakesses
Big system integrators often come with deep SAP competencies. But these system integrators have weaknesses as well. For example, they are typically not as good at things like:
- SAP implementation readiness which ensures you have a foundation in place to make the most effective use of your system integrator
- Data migration strategy and mapping
- Establishing your internal SAP CoE (Center of Excellence)
- Organizational change management
- Building your internal IT organization to support SAP in the long-term
- Knowledge transfer and documentation
Identify your system integrator’s weaknesses and augment it with competent third parties.
Carefully Mitigate Risks
SAP transformations rarely go as planned. Your system integrator is knee deep in SAP configuration, testing, and training. Therefore, someone must focus on keeping an eye on the overall project. This includes identifying and mitigating risks as they arise. This helps mitigate risks, hold your system integrator accountable, and augment the project voids left by your system integrator.
A high-tech manufacturer generating a revenue of 4 Billion USD with 6000+ employees applied all the above tips and completed their SAP S/4HANA System Conversion project successfully. You can get an overview of the project by downloading our whitepaper.