What is the Best Cloud ERP for SMB Industries?

What is the Best Cloud ERP for SMB Industries
Cloud ERP (Saas) is picking up and the fight between the top 4 companies for this space is heating up. This often leaves CXOs wondering which is the best cloud ERP solution. SAP Business ByDesign, Oracle – NetSuite, Microsoft Dynamics, and SAGE X3 are the top four products up for comparison. The pros and cons of each product are discussed so that the readers can make the right choice after reading through.

Oracle Netsuite

This ERP solution from Oracle is aimed at small to medium-sized businesses. Larger enterprises can also benefit from the consolidated ERP, CRM and e-commerce features.

Pros of Oracle – NetSuite

  • Single, Enterprise-wide integrated business software platform
  • Highly Configurable Solution with flexible digital dashboards
  • Role-based Navigation and Security
  • Native thin Client
  • Extensibility and Adaptability
  • Targets Fast Growing Mid-Tier Companies and Startups
  • Recent focus on companies with Hybrid Business Models

Cons of Oracle – NetSuite

  • Troublesome Customer Support
  • Additional Recurring fees – Up to 37.5 % for email and phone support
  • Not Functionally rich
  • No in-memory technology
  • Multiple add-ons or Suite Cloud apps available only by Partner models
  • Products upgrades are problematic
  • 10+ Acquisitions has made the product not a smooth experience for Users
  • No Industry Best Practices

Microsoft Dynamics NAV

Microsoft’s ERP Solution is aimed at Small Business and lower mid-market accounts. It is sold globally through ecosystems of resellers, ISVs, and implementation partners. It is prioritized for industries which include manufacturing.

Pros of MS Dynamics NAV

  • Depth of breadth of functionality for its target industry and segment
  • Simplicity and User Experience
  • Platform capabilities enabling a local ecosystem that builds vertical extensions
  • Strong channel that has forced Microsoft to resurrect NAV from maintenance mode
  • Scalability up to 1,500 concurrent users giving SMEs room to grow
  • Development centered in Copenhagen

Cons of MS Dynamics NAV

  • Three-tier architecture complexity and high TCO
  • No global, single instance ERP Model
  • Partners build a big part of its localizations
  • Tablet apps do not support native device features for iOS and Android
  • Mobile Phone support only available with future releases of NAV
  • NAV on Azure is a single tenant hosting

Sage X3

It is an ERP Solution sold globally and designed for Midsize Organizations. It serves as a platform for future mid-market products.

Pros of SAGE X3

  • Improved UI and new mobile app extensions offered since X3 v.7
  • X3 Cloud version shares 99.9% of its codebase with on-premise solutions
  • Has clear migration paths and customer-specific licensing options for existing customers
  • Expectations set right before implementation

Cons of SAGE X3

  • Not feature and functionality rich product
  • Mostly supported by Partner ecosystem for depth in functionality
  • Few Partners offer complete ERP plus extended support
  • Standard Integration into Sage’s local complimentary products is scarce
  • Lack of localization outside of key countries
  • Very few global references
  • Too many acquisitions since 1991 leading to a thick layer

SAP Business ByDesign

SAP Business ByDesign is a SaaS-based Enterprise class ERP offering from SAP for Small and Medium Businesses with more than 4000 Plus successful implementation and built ground up as a true Multi-tenant product.

Pros of SAP Business ByDesign

  • Leverages SAP’s Best Practices Solutions
  • Flexible deployment options
  • Financing options available
  • SAP User Experience using Fiori
  • Built Ground up from Germany
  • In-memory capabilities
  • Leader in Analyst Group
  • Scalable due to SAP HANA Architecture
  • Attractive Price Point
  • 36 End to End Business Scenarios
  • Pricing and support
  • Quarterly updates

Cons of SAP Business ByDesign

  • Sweet spot for Professional Services, Distribution, and Manufacturing
  • Existing general perceptions that SAP is not for SME
  • Doesn’t allow many Extensions

We would be happy to discuss further on this topic based on your industry and give the best fit for your organization. Get in touch with us for more information at info@kaartech.com or through this contact form.

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Ratna Kumar

In my 23 year career as an individual who started from a Manufacturing Shop Floor, Service Engineer, Sales Executive moved to Software, Coding, Developer, DBA and eventually Co-founded KaarTech along with my friends. I have been fortunate enough to have worked with major Engineering and Software companies like Intel, Fiserv, Thermax, Mather & Platt before my venture as an Entrepreneur in KaarTech. ----------------------------------------- At KaarTech, I have had different roles, starting as a COO, handling the operations, to being a CEO and running the Business and expanding it worldwide. I specialized more in Sales and Marketing and expanding Business to new Geography to GCC countries and West. We have helped many Large Enterprises across the globe in automating their processes using SAP as a technology. We have grown from 4 to 750 people and are a force to reckon in SAP Services worldwide. ----------------------------------------------------------------------------------------------------------------- On the personal side, I am an avid listener who thrives on cultivating relationships. I have combined my two interests – Relationships and mentoring & supporting growing Business to scale up by Advisory, Automation, Marketing. I have made it my business to support emerging companies look for innovation in terms of adopting best in practices and prescriptive way of automation. Business Process knowledge combined with Technology expertise makes me and my team at Kaar provide the best of the Solution for our Customers ------------------------------ If you are interested and keen to know more about scaling up your Business, automation using Cloud ERP, please do get in touch and I shall be glad to support.

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